"Do I have to register for each sale?"
Yes! The first time you register, you will be assigned a 4 digit consignor number. For each sale after, you just log in with that consignor number the password you chose to register, checking your contact information and signing our Seller Agreement.
"Once I've registered, can I skip the Computer Desk at Drop Off?"
No! This is a separate and mandatory step for every consignor to "check in" at the Computer Desk when they drop off their items. Your barcodes won't scan until you check in!
"What if I want to help but don’t know my schedule/availability yet?"
No problem! You can just sign up at the building once drop off begins (and pick up your early shopping ticket). We’re happy to have you!
"If I help more than I signed up for, can I carry over the extra hours?"
Yes, you can bank extra hours to use at the following sale! Be sure to note this on the bottom of your sheet in the Helper Notebook.
Can someone else help me get my hours?
Yes, you can bring/send a friend, spouse, parent, etc., to help (they will need to sign their own helper agreement when they come), and their hours will go toward your total. You will note this on your sheet in the Helper Notebook. However, only one person will be admitted to early shop the Helper Presale.
How can I improve my sell-through rate?
Generally, price and quality are the deciding factors for shoppers. Ask yourself what you’d be willing to pay for the item. Remember, shoppers won’t have sentimental attachments to your items. Choosing to discount items on the clearance days greatly increases your sell-through and is recommended. Remind yourself you don't really want to bring your stuff back home! We encourage you to skip pick up, allowing your items to be in our NEW SUPER SALE, thus earning, clearing out and blessing more! (And any items remaining after the Super Sale will be immediately donated to local charities.)
Do you have LIMITS?
⭐NEW 2023⭐ Yes. Because of recent sale growth, we will enforce the following limits:
Each consignor has an OVERALL LIMIT of 350* items, with no more than 250 of them being hanging/clothing items.
Bring your best! See Sell Guidelines for more info.
*If you want to bring more than 350 items, you must contact us for approval (for a few over) or register for another consignor number.
- Purses - Limit 10 per consignor*
- Large Framed/Art - Limit 5 per consignor*
- Multiples of same item - Limit 3 (may bring more on Restock Day if sold).
- Shoes in Junior/Teen GIRL Sizes (Size 6 and up) - Limit of 10 per consignor*
- Junior/Teen GIRL Tops - Limit 25 per consignor*
- Junior/Teen GIRL Dresses/Skirts- Limit 25 per consignor*
- Newborn to 12 months clothing - Limit 25 items per each size, per gender, per consignor* (i.e., 25 boy/newborn, 25 boy/0-3 months, 25 boy/3-6 months, 25 boy/6 months, 25 boy/9 months, 25 boy/12 months).
*Sellers may bring more (up to those limits) on Restock Day - even clothing!
Do I get my hangers back?
While we obviously can’t track hangers from the thousands of items sold, you may take some hangers, while available, nearing the end of the sale.
What is my Consignor Homepage?
Anyone who has been assigned a consignor number by us may login to their Consignor Homepage by using their consignor number and the password chosen during registration. This homepage is where consignors:
-schedule a Drop-Off appointment
-sign up to be a Helper
-print barcodes (for details, click Barcoding link, located under Seller tab)
-view seller report after sale concludes
-update contact/account information
I don't have time to tag, but I have great stuff I'd love to consign. Can anyone help?
For more information on our Valet Taggers, click here.
*Remember to visit each link under the Sell tab of this website, for details including Schedule, Guidelines, Barcoding, and Tagging.
Do I have to have an appointment?
No, appointments aren’t required. BUT, we will take those with appointments first, working in the walk-ins as we can.
What if I made a Drop Off appointment but need to change it?
You can change it online through the Online Registration Deadline (noon August 10); after that, you can email or text Gina to cancel, but no need to make another at that point - just come when you can during posted Drop Off hours, and we will work you in.
Can I bring stuff on multiple days?
Yes! And you don’t need an appointment for the subsequent drops.
If I've registered, can I skip the computer desk at Drop Off?
No! For your barcodes to be able to be scanned, we need each consignor to stop by our table, sign in and "check in" with us at Drop Off!
Can I use barcodes from a previous Marketplace Sale?
⭐NEW Spring 2023⭐ No, unless you consigned in our Spring 2023 sale (if you did, yours are fine!). If you did not sell with us Spring 2023, you must discard old barcodes and print new. Because we are performing a system cleanup, so to speak, necessitated after many years of sales, YOU WILL NEED TO PRINT OUT ALL NEW BARCODES FOR THIS SALE. Let us stress your consignor number remains the same!
In addition, we are increasing our minimum price per item from $2 to $3 ... and to $4 in our Junior/Teen GIRL section! This provides yet more reason to carefully examine and retag anything you have left from a prior sale.
After you've reprinted (or had us print for you) your barcodes in 2023, discarding any old ones you may have, the next time you participate the following standard answer to this question, "Can I use barcodes from a previous Marketplace Sale?" will again apply:
Normally, Yes! If you have leftover barcodes, they are fine to use. Remember, if you’re cycling items through again, we recommend you choose to discount them and/or lower the price!
Can I print barcodes directly onto my tags/cardstock?
NO. Please use the type labels specified or have us print yours. Please don't slow down our checkout line by requiring our scanners to hand key all your tags that won't scan!
Are my barcodes ready for pickup?
You will receive an email notifying you when they are ready for pickup. If you haven’t, make sure you’ve done BOTH steps before noon on August 10: placed your barcode order through your consignor homepage AND emailed us informing us you want us to print yours, including in the email request your name, consignor number AND batch number of the order(s) you want printed.
For more info on barcodes, Click Here
What if I can’t come to the 2-hour Pick Up Period?
You can skip pick up (we recommend this!), thus allowing any unsold items the opportunity to be in our new Super Sale finale to earn you more money, and, if still unsold, to then be donated to local charities. ALL checks will be direct deposited (recommended/bring voided check when you come to Drop Off) or mailed! We encourage consignors to choose to both discount and donate, skipping the Pick Up all together. The joy expressed by our many local charities is beautiful to behold!
OR, you can send someone else to handle pick up for you, but note we no longer sort, so you/they will have to search section by section for any of your unsold items you wish to take back home with you; you MUST send a signed note with that person giving them permission to pick up for you (include your consignor number on the note).
Yes, this 2-hour Pick Up (3:30 pm - 5:30 pm, Saturday, August 26, following the Clearance Sale and right before the new Super Sale) is the ONLY pick up time.
Do I have to find my unsold items?
If you wish to pick up your unsold items during the 2-hour non-sorted Pick Up Period before our NEW Super Sale opportunity, YES, you will have to find yours, section by section; then we must check them before you exit. We encourage sellers to skip pick up, thus allowing their yet unsold items to become part of the Super Sale, giving them another chance to sell, earning you more money while reducing your clutter. Ask yourself, "Do I really want to haul this stuff back home?!" Furthermore, items remaining after the Super Sale will be immediately donated to local charities, spreading more blessings in our community.
Am I allowed to pick up just some of my unsold items and leave the rest for the Super Sale/then donate?
Who does Marketplace donate to?
We donate to a variety of local charities, including social workers in the Franklin County School System (for clothes closets at the various schools), Coffee County School System, Grundy County School System, Life Choices Pregnancy Center, the One Day Community Event, and the Day of Hope Community Event (one is hosted in Franklin County in Spring, and one is hosted in Coffee County in Fall – both serving six local counties!), Isaiah House, Cowan Railroad Museum, Blessings Thrift Store, Oaklawn Thrift Store, Second Chances Thrift Store, and others. You are helping spread blessings within our community and its neighbors - how beautiful!