"Do I have to register for each sale?"
Yes! The first time you register, you will be assigned a 4 digit consignor number. For each sale after, you just log in with that consignor number the password you chose to register, checking your contact information and signing our Seller Agreement.
"Once I've registered, can I skip the Computer Desk at Drop Off?"
No! This is a separate and mandatory step for every consignor to "check in" at the Computer Desk when they drop off their items. Your barcodes won't scan until you check in!
"What if I want to help but don’t know my schedule/availability yet?"
No problem! You can just sign up at the building once Drop Off begins (and pick up your early shopping ticket). We’re happy to have you!
"If I help more than I signed up for, can I carry over the extra hours?"
Yes, you can bank extra hours to use at the following sale! Be sure to note this on the bottom of your sheet in the Helper Notebook.
Can someone else help me get my hours?
Yes, you can bring/send a friend, spouse, parent, etc., to help (they will need to sign their own helper agreement when they come), and their hours will go toward your total. You will note this on your sheet in the Helper Notebook. However, only one person will be admitted to early shop the Helper Presale.
How can I improve my sell-through rate?
Generally, price and quality are the deciding factors for shoppers. Ask yourself what you’d be willing to pay for the item. Remember, shoppers won’t have sentimental attachments to your items. See pricing tutorial video on SELL>Guidelines page. Choosing to discount items on the clearance days greatly increases your sell-through and is recommended. Remind yourself you don't really want to bring your stuff back home! We encourage you to skip pick up, allowing your items to be discounted, thus earning you more while clearing your clutter, and then if unsold, donated to local charities.)
Win-win-win!
Do you have LIMITS?
⭐Yes. Because of recent sale growth, we will enforce the following limits:
Each consignor has an OVERALL LIMIT of 350* items, with no more than 250 of them being hanging/clothing items.
Bring your best! See Consign>Guidelines for category limits (such as those stated in baby sizes, purses, formal/prom, Junior/Teen Gals & Guys TOPS, BOTTOMS, DRESSES/SKIRTS, and SHOES), large art, & the complete list of what we do and don't accept!
*If you want to bring more than 350 items, you must contact us for approval (for a few over) or register for another consignor number. Again, bring your BEST!
Do I get my hangers back?
While we obviously can’t track hangers from the thousands of items sold, consignors may take some hangers, while available, nearing the end of the sale.
What is my Consignor Homepage?
Anyone who has been assigned a consignor number by us may login to their Consignor Homepage by using their consignor number and the password chosen during registration. This homepage is where consignors:
-schedule a Drop-Off appointment
-sign up to be a Helper
-print barcodes (for details, click Barcoding link, located under Seller tab)
-view seller report after sale concludes and reports have been uploaded
-update contact/account information
I don't have time to tag, but I have great stuff I'd love to consign. Can anyone help?
For more information on our Valet Taggers, click here.
*Remember to visit each link under the Sell tab of this website, for details including Schedule, Guidelines, Barcoding, and Tagging.
Do I have to have an appointment?
No, appointments aren’t required. BUT, we will take those with appointments first, working in the walk-ins as we can.
What if I made a Drop Off appointment but need to change it?
You can change it online through the Online Registration Deadline: 10 a.m., February 27; after that, you can email or text Gina to cancel, but no need to make another at that point - just come when you can during posted Drop Off hours, and we will work you in.
Can I bring stuff on multiple days?
Yes! And you don’t need an appointment for the subsequent drops.
If I've registered, can I skip the computer desk at Drop Off?
No! For your barcodes to be able to be scanned, we need each consignor to stop by our table, sign in and "check in" with us at Drop Off!
Can I use barcodes from a previous Marketplace Sale?
As long as they are not faded/unreadable, you sure can!*
⭐ Items as well as tags must look (and smell) fresh! Remember, if you’re cycling items through again, we recommend you choose to discount them and/or lower the price! (If we notice an item reappearing at more than 2 MPCS sales, we will reject it.)
Can I print barcodes directly onto my tags/cardstock?
NO. Please use the type labels specified or have us print yours. Then apply these labels to your tags. Please don't slow down our checkout line by requiring our scanners to hand key all your tags that won't scan!
Are my barcodes ready for pickup?
You will receive an email notifying you when they are ready for pickup. If you haven’t, make sure you’ve done BOTH steps BEFORE Online Deadline: 10 a.m. on February 27: placed your barcode order through your consignor homepage AND emailed us informing us you want us to print yours, including in the email request your name, consignor number AND batch number of the order(s) you want printed.
I missed the online deadline; can you still print my barcodes?
Yes! Just bring a simple list of how many of each price you need to the sale location during stated Drop Off hours. (Remember, your items must be completely tagged and barcoded before you bring them inside to be screened.)
For more info on barcodes, Click Here
What if I can’t come to the 2-hour Pick Up Period?
You can skip pick up (we recommend this!), thus allowing any unsold items to be donated to local charities.
⭐ALL earnings will be direct deposited (recommended/bring voided check when you come to Drop Off) or mailed along with a completed Direct Deposit Form. We encourage consignors to choose to both discount and donate, skipping the Pick Up all together. The joy expressed by our many local charities is beautiful to behold!
OR, you can send someone else to handle pick up for you, but note we no longer sort, so you/they will have to search section by section for any of your unsold items you wish to take back home with you; you MUST send a signed note with that person giving them permission to pick up for you (include your consignor number on the note).
Do I have to find my unsold items?
If you wish to pick up your unsold items, YES, you will have to find yours, section by section; then we must check them before you exit. We stopped sorting in 2023. We encourage sellers to skip pick up, thus reducing your clutter. Ask yourself, "Do I really want to haul this stuff back home?!" Furthermore, items remaining after the Clearance Sale and the two-hour pick up period following it will be immediately donated to local charities, beginning with the Foster Family Free Shop, spreading more blessings in our community.
Am I allowed to pick up just some of my unsold items and leave the rest to donate?
Absolutely!
Who does Marketplace Consignment Sale donate to?
We donate to a variety of local charities, including social workers in the Franklin County School System (for clothes closets at the various schools), Coffee County School System, Grundy County School System, local foster families, Life Choices Pregnancy Center, the One Day Community Event, and the Day of Hope Community Event (one is hosted in Franklin County in Spring, and one is hosted in Coffee County in Fall – both serving six local counties!), Isaiah House, Cowan Railroad Museum, Blessings Thrift Store, Oaklawn Thrift Store, Second Chances Thrift Store, Franklin County Prevention Coalition, and others. You are helping spread blessings within our community and its neighbors - how beautiful! (Know of another local charity interested in picking up from the donations? Have them email us through the Connect link.)