"Do I have to register for each sale?"
Yes! The first time you register, you will be assigned a 4 digit consignor number. For each sale after, you just log in with that consignor number the password you chose to register, checking your contact information and signing our Seller Agreement.
"Once I've registered, can I skip the Computer Desk at Drop Off?"
No! This is a separate and mandatory step for every consignor to "check in" at the Computer Desk when they drop off.
"What if I want to help but don’t know my schedule/availability yet?"
No problem! You can just sign up at the building once drop off begins (and pick up your early shopping ticket). We’re happy to have you!
"If I help more than I signed up for, can I carry over the extra hours?"
Yes, you can bank extra hours to use at the following sale! Be sure to note this on the bottom of your sheet in the Helper Notebook.
Can someone else help me get my hours?
Yes, you can bring/send a friend, spouse, parent, etc., to help (they will need to sign their own helper agreement when they come), and their hours will go toward your total. You will note this on your sheet in the Helper Notebook. However, only one person will be admitted to early shop the Helper Presale.
How can I improve my sell-through rate?
Generally, price and quality are the deciding factors for shoppers. Ask yourself what you’d be willing to pay for the item. Remember, shoppers won’t have sentimental attachments to your items. Choosing to discount items on the clearance days greatly increases your sell-through and is recommended. Remind yourself you don't really want to bring your stuff back home!
Do you have LIMITS?
⭐NEW SPRING 2023⭐ Yes. Because of recent sale growth, we will enforce the following limits:
Each consignor has an OVERALL LIMIT of 350* items, with no more than 250 of them being hanging/clothing items.
Bring your best! See Sell Guidelines for more info.
*If you want to bring more than 350 items, you must contact us for approval (for a few over) or register for another consignor number.
- Purses - Limit 10 per consignor (may bring more on Restock Day).
- Large Framed/Art - Limit 5 per consignor (may bring more on Restock Day).
- Multiples of same item - Limit 3 (may bring more on Restock Day if sold).
- Shoes in Teen Sizes (Size 6 and up) - Limit of 10 per gender per consignor (may bring more on Restock Day).
- Junior/Teen Tops - Limit 25 items per size, per gender, per consignor
- Newborn to 12 months clothing - Limit 25 items per each size, per gender, per consignor (i.e., 25 boy/newborn, 25 boy/0-3 months, 25 boy/3-6 months, 25 boy/6 months, 25 boy/9 months, 25 boy/12 months).
Do I get my hangers back?
While we obviously can’t track hangers from the thousands of items sold, you may take some hangers, while available, on Pick Up Day.
What is my Consignor Homepage?
Anyone who has been assigned a consignor number by us may login to their Consignor Homepage by using their consignor number and the password chosen during registration. This homepage is where consignors:
-schedule a Drop-Off appointment
-sign up to be a Helper
-print barcodes (for details, click Barcoding link, located under Seller tab)
-view seller report after sale concludes
-update contact/account information
I don't have time to tag, but I have great stuff I'd love to consign. Can anyone help?
For more information on our Valet Taggers, click here.
*Remember to visit each link under the Sell tab of this website, including Schedule, Guidelines, Barcoding, and Tagging.
Do I have to have an appointment?
No, appointments aren’t required. BUT, we will take those with appointments first, working in the walk-ins as we can.
What if I made a Drop Off appointment but need to change it?
You can change it online through the Online Registration Deadline (noon February 23); after that, you can email or text Gina to cancel/change.
Can I bring stuff on multiple days?
Yes! And you don’t need an appointment for the subsequent drops.
If I've registered, can I skip the computer desk at Drop Off?
No! We need each consignor to stop and "check in" with us at Drop Off!
Can I use barcodes from a previous Marketplace Sale?
⭐NEW SPRING 2023⭐ No! Because we are performing a system cleanup, so to speak, necessitated after many years of sales and to improve our sorting code system, you will get a new 2 letter Sort Code (those two letters you may or may not have ever noticed which appear to the right of your barcode); therefore, YOU WILL NEED TO PRINT OUT ALL NEW BARCODES FOR THIS SALE (OR the first future sale you participate in after this). Let us stress your consignor number remains the same! Only the 2 letter Sort Code changes.
In addition, we are increasing our minimum price per item from $2 to $3 ... and to $4 in our Teen/Junior section! This provides yet more reason to carefully examine and retag anything you have left from a prior sale.
After you've reprinted (or had us print for you) your barcodes, discarding any old ones you may have, the next time you participate the following standard answer to this question, "Can I use barcodes from a previous Marketplace Sale?" will again apply:
Normally, Yes! If you have leftover barcodes, they are fine to use. Remember, if you’re cycling items through again, we recommend you choose to discount them and/or lower the price!
Can I print barcodes directly onto my tags/cardstock?
No. Please use the type labels specified or have us print yours.
Are my barcodes ready for pickup?
You will receive an email notifying you when they are ready for pickup. If you haven’t, make sure you’ve done BOTH steps before noon on February 23: placed your barcode order through your consignor homepage AND emailed us informing us you want us to print yours, including in the email request your name, consignor number AND batch number of the order(s) you want printed.
For more info on barcodes, Click Here
What if I can’t come to Pick Up Day?
You can choose to donate any unsold items and we will mail your check.
We encourage consignors to choose to both discount and donate, skipping the Pick Up Day all together. The joy expressed by our many local charities is beautiful to behold!
OR, you can send someone else to handle pick up for you; you MUST send a signed note with that person giving them permission to pick up for you (include your consignor number on the note). And remember we now only sort clothing! We don’t sort: toys, baby gear, shoes, home décor, furniture/heavy items, and accessories – so your representative will have to find your unsold items from these categories, stopping to have them checked by us before they exit.
Do I have to find my unsold items?
We will have your clothing (only) sorted when you come to Pick Up,* but you will be responsible for finding any unsold items in these categories: shoes, toys, baby gear, home décor, accessories, furniture/heavy items (then we must check them before you exit).
*unless you were a "Saints & Angels" consignor who marked both discount and donate; rather than sort your unsold items, anything left will go straight to the donate area to be joyfully received by wonderful local charities.
Who does Marketplace donate to?
We donate to a variety of local charities, including social workers in the Franklin County School System (for clothes closets at the various schools), Coffee County School System, Grundy County School System, Life Choices Pregnancy Center, the One Day Community Event, and the Day of Hope Community Event (one is hosted in Franklin County in Spring, and one is hosted in Coffee County in Fall – both serving six local counties!), Isaiah House, Cowan Railroad Museum, Blessings Thrift Store, Oaklawn Thrift Store, Second Chances Thrift Store, and others. You are helping spread blessings within our community and its neighbors!